The Whistle That Uncovers Your Secrets.

A good metaphor is an awesome tool to get fresh perspectives on things. My friend Ali Anani presents the idea that our inner world has effects on us and the effects will in their turn effect our surroundings, by looking at breathing. Our emotions are our chest. And the effects are our breath. Or as …

Information And Attached Emotions. Together On The Bus.

It is never the information that is the problem, but the emotions attached to it. The same grade on a report can evoke positive emotions for one person, and very negative feelings for another. Everyone is part of this phenomenon when passing information along and attaching their own emotion to it. Information and emotions are …

Reduce Interventions: Mess Less With Your Team

When intervening your team, you are changing their behavior. By asking them over and over again how they are doing against the plan, you are changing their responses. Even some well intended interventions can make things worse: “Seagull coaching (dive in, dump on people and dash off), the most common form of coaching, just makes …

Consultative Selling And Customers’ Needs Identification

A year ago I published a series of postings on this blog about “The Fish Pond“-metaphor. Its purpose is to make some sense of complexity, humans, projects and globalization. I wrote the series together with dr. Ali Anani. This great experience shaped the way I currently think about complexity and human networks. He recently published …